Privacy Statement
The Private Office is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 2020 and any other applicable privacy laws.
This Privacy Statement explains how we collect, use and protect personal information provided to us through our website. For more information about how The Private Office collects, uses, stores, discloses and protects personal information in connection with the services we provide, please refer to our full Privacy Policy.
Information we collect through our website
We may collect personal information from you when you choose to provide it to us through our website, including when you:
complete a contact form or request a meeting;
subscribe to receive our newsletter or other communications; or
otherwise contact or communicate with us through the website.
The information we collect may include your name, email address, telephone number and any other information you choose to provide to us.
We may also collect information about your use of our website through cookies and similar technologies. Further information about this is available in our Cookie Policy.
How we use your information
We may use personal information collected through our website to:
respond to your enquiries and requests;
arrange meetings and provide information about our services;
provide newsletters and other communications you have requested;
understand how our website is used and improve its functionality and content;
comply with our legal and regulatory obligations; and
carry out any other purpose authorised by you or permitted under applicable privacy laws.
You may unsubscribe from our marketing communications at any time by using the unsubscribe link included in our communications or by contacting us.
Third-party service providers
We may use trusted third-party service providers to help us operate our website and business, including providers that support website hosting, communications, marketing, data storage and other technology services.
Where these providers process personal information on our behalf, we take reasonable steps to ensure appropriate privacy, confidentiality and security safeguards are in place.
Some of these providers may store or process personal information outside New Zealand. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place in accordance with our obligations under the Privacy Act 2020 and any other applicable privacy laws.
We may also disclose your personal information where required or permitted by law, or to regulators, professional advisers, insurers, auditors and other parties where reasonably necessary in connection with the operation and administration of our business.
We do not sell your personal information or provide it to third parties for their own marketing purposes.
How long we keep your information
We retain personal information only for as long as it is required for the purpose for which it was collected, or as required to meet our legal, regulatory and record-keeping obligations.
When personal information is no longer required, we take reasonable steps to securely destroy or de-identify it.
Security
We take reasonable steps to protect personal information from loss, misuse, unauthorised access, modification or disclosure.
Access to personal information is limited to authorised personnel and service providers who require access for legitimate business purposes.
Your rights
Under the Privacy Act 2020, you have the right to request access to the personal information we hold about you and to request correction of that information if you believe it is inaccurate.
You may also have additional rights under other applicable privacy laws depending on your circumstances.
You can make an access or correction request by contacting us using the details below.
Updating this Privacy Statement
We may update this Privacy Statement from time to time to reflect changes to our website, business practices or legal obligations. The current version will be available on our website.
Contact us
If you have any questions or concerns about this Privacy Statement or how we handle your personal information, please contact us:
The Private Office
Level 1, Princes Court
2 Princes Street
Auckland 1010
New Zealand
Email: admin@theprivateoffice.co.nz
Phone: 09 304 1281
If you are not satisfied with our response to a privacy concern, you may make a complaint to the New Zealand Office of the Privacy Commissioner.
For more information about how The Private Office collects, uses, stores, discloses and protects personal information in connection with the services we provide, please refer to our full Privacy Policy. A copy is available on request by emailing admin@theprivateoffice.co.nz.
August 2026